Steam problems

[Blood Angel]

A staff member has replied to your question:

Hello Ian,

Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the contents of this folder except:

The Steamapps folder and Steam.exe (If 'exe' is not visible, look for the black and white Steam icon)

Restart your computer.

Then, you will need to launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, view the following article for further troubleshooting:

 

[FFFHugo]

good solution but what was the problem?

 

[Blood Angel]

sorry m8 its for people who get disconnected from steam error

 

[Kukka]

I had same problem with Steam at one day (I think last Sunday) but it was only one day. I didn't do anything but since that I haven't had problem anymore, maybe some update was loaded for Steam. Have you checked that you have all latest Steam updates installed.

 

[RobinHood]

If you've got Steam problems I feel bad for you son, I've got 99 problems but a disconnect error aint one!

 

[FFFHugo]

not even a doctor can help you with your problems Robin...

 

[RobinHood]

None of them have been able to fix me yet, maybe one day, I can only hope

 

[DEVILSG]

This I found did not fix the problem all together as I still got Disconnected but not as frequent as before , but what i had to do was uninstall steam completly then reinstall steam I find I do not get disconnected any more, i hope the helps those that still suffer this problem.

 

[Cloggy]

i still gettin kicked after playing one round i contackt my provider they say reset the router did that 10 time still gettin kickt

 

[FFFShooter]

not sure what else to do Cloggy m8......

 

[Cloggy]

i kno i think i stop gaming and get a real life hahaha nah im out for dinner tonight with friends ill phone p[rovider tomorrow again cus im dure its there problem

 

[Cloggy]

i got this email back from steam and it worked


if someone still has problems try this


Verify File Integrity

If you're encountering issues with launching Call of Duty Black Ops 2, make sure everything installed smoothly.
Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.
Exit Steam entirely.
Browse to your Call of Duty: Black Ops 2 installation folder (Usually C:\Program Files\Steam\steamapps\common\Call of Duty Black Ops II\)
Run the following installers:

• ...\Steamapps\Common\Call of Duty Black Ops II\redist\vcredist_x86.exe
• ...\Steamapps\Common\Call of Duty Black Ops II\redist\DirectX\dxsetup.exe

Reboot your computer and test any issues again.

OS Specific Troubleshooting

If the above does not resolve the issue and you are running Windows 7 or Windows Vista, please complete the instructions in our Windows 7 and Vista Troubleshooting FAQ.
If you are running in Windows XP, take the following steps:

1. Exit Steam.
2. Go to the Start menu, select Run, type regedit and click OK.
3. Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
4. Right click and select Permissions
5. Check the Allow boxes for Admin and System for both Full control and Read.